ERP

Polaris has a team of Oracle Professionals at hand who can implement solutions using Oracle's E-Business Suite of applications. Our team of experienced professionals specialise in the following:

• Oracle E-Business Suite Implementation

• Oracle Collaboration Suite Implementation/Upgrade/Patching/Tuning

• Oracle Applications Upgrade from R10.x to R11.x

• Oracle Applications Upgrade from R11.5.x  to R11.5.y

• Oracle 9i/10g Application Server Implementation including Oracle Portal

• Oracle 9i/10g Database Installation, Patching, Tuning and Monitoring

• Oracle Database Upgrades from 7.x, 8.x to 9.x to 10.x

• Customisation of ERP modules including designing and implementing custom forms and reports

• Design and implementation of applications, interfaces and modules using Oracle 10g development tools

If you already have an ERP system in place, we offer a free system health check as a complementary service whether you are an existing customer or not.

For further information on our ERP/Database services, please contact our ERP team by filling in our contact form.

CRM

In order for a business to survive and grow in this day and age, it is vital that it is customer-centric. Customer Relationship Management (CRM) software can help a business anticipate and understand its customers' needs.

At Polaris, we can help you achieve this by providing the following services:

• Analyse gaps in your customer service processes and recommend solutions to overcome them.

• If the solutions involve putting in place CRM systems, then our CRM team can design and implement them for you.

We specialise in Oracle CRM and can help you implement or upgrade CRM modules such as the following:

• Oracle iMarketing

• Oracle iStore

• Oracle iPayment

• Oracle iSupport

• Oracle Customer Care

• Oracle Contracts

• Oracle Field Service

• Oracle Customer Intelligence

Whatever your requirements, our CRM team can cater for your needs. For further information or for a free system health check, please fill in our contact form.